Guest Messaging
Text with our team before and during your stay.
SMS Terms
Nine Orchard Hotel Subtenant LLC, operating as Nine Orchard ("Nine Orchard," "we" or "us"), offers text messaging to guests with a reservation at the hotel, 9 Orchard Street, New York, NY 10002.
What you'll receive: Messages about your stay: reservation details, pre-arrival information, check-in and check-out, and replies to requests you send us during your visit. We only text guests who have opted in, and only around the dates of a booking. We don't send marketing or promotional texts.
How you opt in: You can opt in when you book with us, on our Guest Messaging page or by scanning the QR code at the hotel and choosing text messaging. Opting in is never a condition of booking or of any purchase.
Message frequency: Message frequency varies with your stay and the requests you send.
Message and data rates: Message and data rates may apply. For questions about your plan, contact your wireless provider.
Opting out: Reply STOP to any message to unsubscribe. We'll send one text confirming you've been removed, and you won't receive further messages from us. To opt back in, reply START or ask the front desk.
Help: Reply HELP for assistance, email alliants@nineorchard.com, or call
Carriers: Carriers are not liable for delayed or undelivered messages.
Privacy: Your mobile number and opt-in consent are never shared with third parties or affiliates for marketing. See our Privacy Policy for how we handle your information.